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10Hi there,
we want to use the Time Entries section in the field service to monitor the utilization and bookings of the staff.
I understand from below link that this should be possible.
Time entries are useful for:
- reporting
- understanding utilization
- billing and invoicing for service
There are three ways time entries are created in Dynamics 365 Field Service:
- automatically during the work order process
- manually for custom business processes
- automatically for time-off requests
I want to avoid double work for the staff. They already fill in the Travel and Work Time under Service Tasks of the Work Order. We would like to see those times automatic under Time Entries.
Is this possible? Or what would be the right approach?
We do not want to go every day in every single work order to check there the single entries under service tasks. Instead have one screen where we see all the entered times.
We do not want to go every day in every single work order to check there the single entries under service tasks. Instead have one screen where we see all the entered times.
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