Hi, all,
I created an ER model / format to email order confirmations to customers. Within the designer, to test, I clicked "run" then expanded the filters. I entered sales order # 12345 as a filter. I ran it and it worked as expected.
I then went into print management forms setup and for "sales order confirmation" I created a new setting which referenced my ER format name.
Went into Modules >> All sales orders and filtered for sales order # 98765 (different from the SO# I used when testing). Then I clicked Sell >> Generate >> Confirmation. It did not work. I had to go back to ER designer and enter the new sales order 98765 into the filters before Generate >> Confirmation would work.
Why did the report function go back to look at my filters in ER designer?