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Customer experience | Sales, Customer Insights,...
Suggested answer

Product centric is a requirement

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Posted on by 10

Hi experts, 

We have a requirement to mimic an old system which is built for Product centric - means that client go for the product page and search for the specific range of product filters as they wish. The old system uses this saved query to be a segment of product and the system will send the email for the customer as long as the product will be available based on the saved query. 

If we import/migrate the same query into the D365 Marketing which is customer centric - that would be a huge segmentations based on each unique query. It's not possible to manage and it seemed to be very opposite with current spirit of D365 Marketing design. 

Any suggestion/idea will be highly appreciated. 

Thank you.  

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Product centric is a requirement

    Hi,

    Sorry but from your description I cannot tell what problem you are facing. What do you want to do with Marketing?

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