Dynamics Community Forum Thread Details

How to Implement a Privacy Consent Checkbox in Customer Insights - Journeys?

Hi everyone,

I’m working on setting up a newsletter subscription form using Customer Insights - Journeys, and I need to include the usual privacy consent checkbox for data processing.

In most standard signup forms, there's always a checkbox that users must tick to agree to the privacy policy or terms of data processing before they can submit their information. However, I couldn't find a clear way to implement this in Customer Insights - Journeys.

I checked the documentation, and I noticed that the Privacy Statement was previously available in outbound marketing landing pages, but since outbound marketing is being deprecated, I can’t rely on that anymore.

So my questions are:

What is the equivalent of this privacy consent checkbox in Customer Insights - Journeys?
Is there a built-in way to add it to a form, or do I need a workaround?
If it has to be handled manually, what’s the best practice to ensure compliance with GDPR and other data protection regulations?

Any guidance or best practices would be greatly appreciated!

Thanks in advance!

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Dynamics 365 Customer Insights - Journeys

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