Dear,
I've matched invoice with 2 product receipts with total quantity 12,000 (2 lots) and I accidentally changed quantity at invoice line to be 11,000.
This invoice has been posted successfully.
Then I tried to issue credit note for this invoice but got an error message as attached.
I wonder how can I correct the mistakes? or you have any suggestion for this case?
Please advise.
Thank you in advance.
*This post is locked for comments
Hello Rawi,
If I understand you correctly then 1000 pcs have not been invoiced and should still show up as not invoiced qty in the PO. Is that right?
Why and how did you create a credit note? Can you describe the different process steps recorded?
Best regards,
Ludwig
Hi Rawi,
The error may be the quantity is not enough if i do not guess wrong, .
If so, you can open the physical negative inventory and do credit note, then close physical negative inventory.
If not, please upload your error message.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,269
Super User 2024 Season 2
#2
Martin Dráb
230,198
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (