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Bin content Quantity Different than Inventory quantity

Posted on by 5

In warehouse entry, sales entries have not been shown which is causing difference in Bin content quantity and inventory quantity. 

How can this issue be solved ?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Bin content Quantity Different than Inventory quantity

    We have Bin Mandatory but the item quantity on hand ( which matches the actual inventory) is off by 2 from the bin content. What problem do you think it might be?

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    Alex A Profile Picture
    Alex A 2,315 on at
    RE: Bin content Quantity Different than Inventory quantity

    Hello, depending on whether you use Picks, you will need to create the Pick for your Sales Order and Register it. Once you create the pick it will put a 'soft' reservation on the item, and then when you Register the Pick your system will move the Item out of the Bin where it was obtained and into your Shipping Bin location. Then post the Warehouse Shipment/create a Posted Sales Shipment and the system will relieve the On-Hand quantity.

  • Suggested answer
    AJAnsari Profile Picture
    AJAnsari 5,752 on at
    RE: Bin content Quantity Different than Inventory quantity

    Hi Rajesh,

    There are only three Entry Types available in the Warehouse Entry table: Positive Adjmt., Negative Adjmt., and Movement.

    When Sales and Purchase Orders are posted (and the location used either has Bin Mandatory or the user has correctly identified the bin from which a sold item has been shipped, or a purchased item has been received into), the Warehouse Entry should record this as a Negative Adjmt. or a Positive Adjmt. respectively.

    If you look at the fields Source Document and Source No., they will tell you whether it relates to a P. Order or S. Order*, etc. and show you the Order number (where applicable).

    *Here are all the possible Source Documents: ,S. Order,S. Invoice,S. Credit Memo,S. Return Order,P. Order,P. Invoice,P. Credit Memo,P. Return Order,Inb. Transfer,Outb. Transfer,Prod. Consumption,Item Jnl.,Phys. Invt. Jnl.,Reclass. Jnl.,Consumption Jnl.,Output Jnl.,BOM Jnl.,Serv. Order,Job Jnl.,Assembly Consumption,Assembly Order

    Entries created by Movement will not have anything in the Source Document and Source No. fields.

    If your inventory quantity for an Item at a certain Location is different from what you're seeing when you sum up the Item's Bin Contents for that Location, then it's likely one of two things:

    1. You do not have Bin Mandatory enabled for this Location, and users are buying and selling with this Location Code and sometimes forgetting to use a Bin Code. So you have some item quantities that are not assigned to any Bin code. You'll want to reclassify these and correct this issue (from the Item Journal or Item Reclass Journal)
    2. There's a bug in the NAV code in your version / build of NAV. I'm testing with NAV 2017 CU3 (North American localization) and the system is behaving as expected.

    PS, the best way to check your inventory quantity at a certain Location is to look at the Item Ledger Entries for that item, and filter that page for Location Code, and Open = Yes, and sum up the values in the 'Remaining Quantity' field.

    In the screenshots below, I'm looking at Item Ledger Entries for Item 1988-S, Location Code = TEAL, Open = Yes. I bought 5 pieces, then sold 1 piece. You will see that the Remaining Quantity is 4.


    Then, I go to the Warehouse Entries page for Item 1988-S, and filter on Location Code = TEAL. 


    Here, when I sum up the values in the Quantity field (5-2+1-2), I get the same quantity: 4.

    My view is sorted by Bin Code, so in my screenshot the Movements aren't showing next to each other.

    Finally, when I go the Bin Contents page for Item 1988-S, and filter on TEAL, and sum up the Quantity column, again my quantity totals to 4.


    So basically, no matter how you look at it, you should be seeing the same available quantity.

    Note: In my example here, my Item's Base Unit of Measure (PCS) is also the the Purchasing Unit of Measure and the Sales Unit of Measure, so I didn't have to worry about whether I was looking at the 'Quantity' field or the 'Quantity (Base)' field.

    I hope this helps. If my response has answered your question, please take a moment to verify by clicking Yes next to "Did this answer your question?"

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