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Service | Customer Service, Contact Center, Fie...
Suggested Answer

How to change the business process flow owner

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Posted on by 84

Hi All 

I have a consultant that will not longer be working on our system and I would like to change the business process flow owner to myself. I can do this easily for a workflow but not for a Business process flow .

Any ideasBusiness-process-flow-owner.JPG

I have the same question (0)
  • Suggested answer
    Shaina Profile Picture
    Microsoft Employee on at

    Hi, 

    To change the owner of a Business process flow, you can go to Settings --> Processes.

    pastedimage1589472769085v2.png

    In the list of all the processes, select the process that you want to the change owner for and click assign on top. 

    pastedimage1589472683517v1.png

    Regards,

    Shaina

    Please mark this as verified, if it was helpful. 

  • rodzmaz81 Profile Picture
    84 on at

    hi

    Thanks but Iam on Unified interface version that option is not available

  • Suggested answer
    Shaina Profile Picture
    Microsoft Employee on at

    Hi, 

    In UCI, when you access your instance with the URL or when you're inside an app, click on the gear icon on the top right corner (as per the screenshot below) and go to Advanced settings. 

    pastedimage1589480728682v1.png

    This will lead to the following page where in you can go to Settings --> processes. 

    pastedimage1589480880940v2.png

    Select the required process and click Assign on top. 

    pastedimage1589481055068v3.png

    You could also assign a process by going to advanced find on the top right pastedimage1589527147388v2.png. Filter Look for 'processes' and click Results. Select the required process and click 'Assign processes'.

    pastedimage1589527088027v1.png

    Regards,

    Shaina

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