Hello experts,
I ask for help to open a new tab inside a customer service workspace session. What I tried and failed:
While focused a case
const focusedSession = Microsoft.Apm.getFocusedSession();
var tabInput = {
templateName: "test_tab",
appContext: new Map().set("etn", "contact").set("recordId", "03df6947-eb7a-ed11-81ad-6045bd886b00"),
isFocused: true
};
await focusedSession.createTab(tabInput).then((tabId)=>{
console.log("created tab with id " tabId);
}, (error)=>{
console.log(error);
});
The code above does execute without an error, but also without opening a new tab.
What I require:
const focusedSession = Microsoft.Apm.getFocusedSession();
};
await focusedSession.createTab("www.internal.site").then((tabId)=>{
console.log("created tab with id " tabId);
}, (error)=>{
console.log(error);
});
Is it possible to open a internal HTTPS page inside a tab?
