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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Permission issues when...
Customer experience | Sales, Customer Insights,...
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Permission issues when resolve or cancel a case

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Posted on by sdnd2000 2,510
Hi, recently, I got the below errors when resolving and cancelling a case, I am not sure what else permission is required as it was working fine.
 
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  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    What is the security role you have assigned to the current user?
    Does it is OOTB role? Or did you customize it yourself?
    Please refer to the following thread:
    --Trying to assign privilege of activity and queue.
    Could you click 'Show Details' link on the error dialog?
    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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