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Customer experience | Sales, Customer Insights,...
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How to enable lookup field display local languge on Portal aligned with portal user's language preference

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Posted on by 92

Hi friends,

I would like to show the local language of the lookup field on the portal. Here is the context:

  1. Language entity(adx_portallanguage):
    1. Name (= English Name+ French Name)
    2. English Name
    3. French Name
  2. Contact entity
    1. language lookup field (adx_portallanguageid) to language entity
  3. Portal
    1. entity forms pointing to the contact entity form

The expectation is to show the right language of CRM content according to the language is selected on the contact's profile page. Then the language pack is enabled in CRM. After contact's language  (adx_portallanguageid) is set as French on its profile web page, the user navigates to another web page using another contact form.  All fields on the entity form using the portal language lookup are switched to French, except the language lookup is still showing the primacy name field which is concatenated with EN name and FR name.

2772.Capture1.PNG

I tried to follow this: https://community.adxstudio.com/products/adxstudio-portals/documentation/developers-guide/web-controls/crmentityformview/language-localization/lookup-language-localization/

But it looks like "LanguageCode" is not available on CrmEntityFormView any more. 

 

Please help if anyone has done this before. Thanks!

I have the same question (0)
  • Steve Yao Profile Picture
    on at

    Hi Charlie Chen

    Please refer to the below document for how to use LanguageCode. Thanks

    https://community.adxstudio.com/products/adxstudio-portals/documentation/developers-guide/web-controls/crmentityformview/

  • Charlie Chen Profile Picture
    92 on at

    Thanks Steve.

    I've read the article before. I don't find anywhere to apply the setting on current version of portal on cloud. It looks like the VS project is not required and the CRMEntityFormView is not exposed anymore.

    I think the right guidance should be this one: https://community.adxstudio.com/products/adxstudio-portals/documentation/developers-guide/web-controls/crmentityformview/language-localization/lookup-language-localization/

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