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return an inbound

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Posted on by Community Member Microsoft Employee

If I receive an order by mistake and that order has for example 50 lines, how do I return that order in the system? We have a company that still works like in the stone ages, we have to return line by line, so 50 times and it takes about two hours. There has got to be a faster way.

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Mahmoud Hakim 17,887 on at

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RE: return an inbound

just click cancel packing slip button
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Koen Roks on at

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RE: return an inbound

Hi rapko,

Is it not possible to use the cancel functionality on the product receipt journal?

Kind regards,

Koen