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Microsoft Dynamics AX (Archived)

AX 2012 Enterprise Portal Installation Error.

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Posted on by

Hello,

I am trying to install the EP on server 2008R2 with SQL Server 2012.  We have an environment with AX 20212 FP setup and I am installing the EP on a dedicated server with SP 2010 sp1. installation done with the below error:

Error: The Web site http://Servername/sites/DynamicsAx was not created correctly. The remote server returned an error: (503) Server Unavailable. 

System.Net.WebException
2013-09-24 19:54:53Z at System.Net.HttpWebRequest.GetResponse()
2013-09-24 19:54:53Z at Microsoft.Dynamics.Framework.Portal.Deployment.EPFeatureReceiver.ProcessAxSiteCreationAsBCProxyUser(SPWeb site, Boolean isEPHomeSite)
at Microsoft.Dynamics.Framework.Portal.Deployment.EPFeatureReceiver.ProvisionAxSite(SPWeb site)


2013-09-24 19:54:54Z An error occurred while Setup was creating a new site.
2013-09-24 19:54:54Z Exception of type 'Microsoft.SharePoint.SoapServer.SoapServerException' was thrown.
2013-09-24 19:54:54Z The Web site http://servername/sites/DynamicsAx was not created correctly. The remote server returned an error: (503) Server Unavailable.
2013-09-24 19:54:54Z Exception of type 'Microsoft.SharePoint.SoapServer.SoapServerException' was thrown.

2013-09-24 19:54:54Z System.Web.Services.Protocols.SoapException
2013-09-24 19:54:54Z at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
2013-09-24 19:54:54Z at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
2013-09-24 19:54:54Z at Microsoft.Dynamics.Framework.Deployment.Portal.WSSAdmin.CreateSite(String Url, String Title, String Description, Int32 Lcid, String WebTemplate, String OwnerLogin, String OwnerName, String OwnerEmail, String PortalUrl, String PortalName)
2013-09-24 19:54:54Z at Microsoft.Dynamics.Framework.Deployment.Portal.EPDeployment.CreateEPSiteInternal(String virtualServerUrl, String newSiteUrl)


2013-09-24 19:54:54Z Installation completed successfully, but Setup could not create the Enterprise Portal website. You can create the website by running Setup and installing Enterprise Portal again. You can also manually create a website using SharePoint Central Administration.
2013-09-24 19:54:54Z An error occurred during setup of Enterprise Portal (EP).
2013-09-24 19:54:54Z Reason: The Web site http://servername/sites/DynamicsAx was not created correctly. The remote server returned an error: (503) Server Unavailable.
2013-09-24 19:54:54Z Registering tracing manifest file "C:\Program Files\Microsoft Dynamics AX\60\Server\Common\TraceProviderCrimson.man".
2013-09-24 19:54:54Z WEvtUtil.exe install-manifest "C:\Users\spadmin\AppData\Local\Temp\tmp1B43.tmp"
2013-09-24 19:54:55Z **** Warning: Publisher {8e410b1f-eb34-4417-be16-478a22c98916} is installed on
2013-09-24 19:54:55Z the system. Only new values would be added. If you want to update previous
2013-09-24 19:54:55Z settings, uninstall the manifest first.

Any idea?

Thank you

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  • Suggested answer
    fsilva-jr Profile Picture
    20 on at

    Can you access your SharePoint web site?

    Have you created a new application por for your EP installation?

  • Community Member Profile Picture
    on at

    Yes i can access my sharepoint web site as it is hosting another intranet portal and i created a new application either from the web application and from IIS with no luck.

    Once i created my EP i received the above error and the application pool of the EP has stopped and once i started and refreshed my EP site service was unavailable, tough  the password is correct.

  • Suggested answer
    Daniel Weichsel Profile Picture
    on at

    Check the Windows event viewer on the SP server for more information.  I had something similar happen, and it turned out that the application pool account needed the "log on as batch" right granted in the computer security policy (which may be controlled through group policy).

  • Suggested answer
    Zubair Rasheed Profile Picture
    805 on at

    Hi,

    Kindly check the event viewer and see whether the user has the right to create the site in IIS or not ?

  • Suggested answer
    640579632b5c4e6780a624c4771b6f93 Profile Picture
    4,730 on at

    Seems like you are re-installing the EP on the machine.

    restore the web.config file in the folder %SystemDrive%\Inetpud\wwwroot\wss\80 to the original

  • Suggested answer
    Umesh Pandit Profile Picture
    9,315 User Group Leader on at
  • Ademir21 Profile Picture
    5 on at

    Accidentally, I restarted the "Microsoft SharePoint Foundation Web Application" and my original web.config was lost, how can I get it back? Unfortunately, I don't have a backup for it.

    Thanks,

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