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Hi, everyone.
We have several custom buttons which open custom html webresources.
They work properly in web. But now we need to configure Dynamics 365 for Mobile application.
When im using the latest function like this: Xrm.Navigation.openWebResource("mysource", "windows options"), it doesn't have any actions.
Is the function be deprecated for mobile?
Hi Luis,
I've tried again, but sorry for that I didn't find any potential reason.
You could try change app version if your phone is Android.(or any available version update if iOS)
Because you said that the function could work previously,
if above step still not works,
please open a support ticket for help:
https://admin.dynamics.com/?referer=mbssupport
Regards,
Clofly
Hi Clofly,
I tried your code like this:
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function openWebResourceFunc() {
var client = Xrm.Utility.getGlobalContext().client.getClient();
if (client === 'Mobile') {
try {
var confirmStrings = { text: "You're in " client " client.", title: "Notice" };
var confirmOptions = { height: 150, width: 250 };
Xrm.Navigation.openConfirmDialog(confirmStrings, confirmOptions).then(
function(success) {
if (success.confirmed) {
var windowOptions = { openInNewWindow: true, height: 400, width: 400 }
//Add
alert('Ready to open webresource');
Xrm.Navigation.openWebResource("cr1e3_custombutton", windowOptions);
// Try deprecated api if above not works
// Xrm.Utility.openWebResource("webresource name");
console.log("Dialog closed using OK button.");
} else {
console.log("Dialog closed using Cancel button or X.");
}
});
} catch (err) {
openAlert("Oh..", "An error occured: " err, "Ok");
}
} else {
openAlert("Hi", "The function only works on mobile client", "Close");
}
}
function openAlert(titleContent, textContent, buttonContent) {
var alertStrings = { confirmButtonLabel: buttonContent, text: textContent, title: titleContent };
var alertOptions = { height: 150, width: 250 };
Xrm.Navigation.openAlertDialog(alertStrings, alertOptions).then(
function success(result) {
console.log("Alert dialog closed");
},
function(error) {
console.log(error.message);
}
);
}
And I got the following message:
After click OK button, system didn't have any action, and back to list.
Others api works fine, but Xrm.Navigation.openWebResource has issue.
The function can be execute 3 days ago, but now it doesn't work.
Luis
Hi Luis,
Try my code below:
function openWebResourceFunc() {
var client = Xrm.Utility.getGlobalContext().client.getClient();
if (client === 'Mobile') {
try {
var confirmStrings = { text: "You're in " client " client.", title: "Notice" };
var confirmOptions = { height: 150, width: 250 };
Xrm.Navigation.openConfirmDialog(confirmStrings, confirmOptions).then(
function(success) {
if (success.confirmed) {
var windowOptions = { openInNewWindow: true, height: 400, width: 400 }
Xrm.Navigation.openWebResource("cr1e3_custombutton", windowOptions);
// Try deprecated api if above not works
// Xrm.Utility.openWebResource("webresource name");
console.log("Dialog closed using OK button.");
} else {
console.log("Dialog closed using Cancel button or X.");
}
});
} catch (err) {
openAlert("Oh..", "An error occured: " err, "Ok");
}
} else {
openAlert("Hi", "The function only works on mobile client", "Close");
}
}
function openAlert(titleContent, textContent, buttonContent) {
var alertStrings = { confirmButtonLabel: buttonContent, text: textContent, title: titleContent };
var alertOptions = { height: 150, width: 250 };
Xrm.Navigation.openAlertDialog(alertStrings, alertOptions).then(
function success(result) {
console.log("Alert dialog closed");
},
function(error) {
console.log(error.message);
}
);
}
Have you tested that whether other Xrm apis could work in mobile app?
Regards,
Clofly
Hi Clofly,
Thanks for help!
CRM online version: 1710 (9.1.0.11134) online
Mobile APP version: 13.19122.5
I enabled option for mobile already.
And I tried to add alert function before "Xrm.Navigation.openWebResource".
It works fine, but system did't navigate to the web resource.
Any ideas?
Luis
Hi Luis,
Could you share me your CRM version and more details if possible?
I tested Xrm.Navigation.openWebResource in D365 online:
I add the function on a custom ribbon button, and I'll be navigated to a full page to web resource after I click the button.(iOS)
Have you enable the option for mobile?
Also, try to:
1. add an alert before openWebResource to test whether you whole function executes in mobile app,
2. sign out then sign in again to test.
Regards,
Clofly
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