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Dynamics 365 Community / Forums / Customer Service forum / How to increase maximu...
Customer Service forum

How to increase maximum characters in POSTS

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Posted on by James2019 20

is there a way to increase the maximum characters in POSTS section? the limit is only 1000 but i need 2000 characters

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  • Community Member Profile Picture
    Community Member on at
    RE: How to increase maximum characters in POSTS

    In D365 online (using Unified interface) my limit is 2000 character and not 1000, what D365 are you using and in what interface?

    I think the post text maps to the description field in the activity entity which is set to 2000 char

    pastedimage1567008575060v1.png

  • LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at
    RE: How to increase maximum characters in POSTS

    Hi partner,

    Only if we post the request through coding, the characters could up to 2000.

    pastedimage1567043474096v1.png

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/introduction-activity-feeds

    So I think that you could use custom workflow to create posts with C#.

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/entities/post

    https://stackoverflow.com/questions/38433642/create-post-entity-to-crm

    Hope it helps.

    Best Regards,

    Leo

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