web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

No portals are available for your selected Dynamics 365 organization

(0) ShareShare
ReportReport
Posted on by 37

I'm trying to install Dynamics Marketing from the setup wizard on a sandbox instance. We already have a portal attached. When I check the box to have the event website run on the portal I get this error message: 

No portals are available for your selected Dynamics 365 organization.

Is the setup looking for an unused portal license because Marketing has to have a separate portal of its own? I can't move past this unless I say we'll host it externally but I don't want the end users to have to manually updating a website every time an event is added when the portal option would do this automatically.

 

I have the same question (0)
  • Verified answer
    Dynamics 365 Marketing Forum Profile Picture
    on at

    If have integrated Dynamics 365 Portals with your Dynamics 365 Marketing instance and the Portals suddenly stop working or disappear, the Portals trial license may have expired. To determine whether this is the case:

    1. Navigate to the Power Apps Portals admin center.
    2. Go to the Portal Details section and check if the Portals license is in an expired state.

    If the Portals integration is expired, you will need to purchase a paid license. You will then need to reset the Portals integration on the Marketing instance and re-provision.

    If you have a valid portal license but still not seeing it showing up in your Power Apps Portals admin center, please log service ticket so the team can look into specific issues related to your tenant.  

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 170 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 70

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans