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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Setting to allow cance...
Microsoft Dynamics NAV (Archived)

Setting to allow cancelation of posted unpaid invoices

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Posted on by Community Member

Hi 

When i try to cancel an unpaid invoice, I get the following error message:

The G/L Account does not exist. Identification fields and values: No.=''

Clearly some settings are missing, but where?

Best regards

Thomas

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  • Community Member Profile Picture
    Community Member on at
    RE: Setting to allow cancelation of posted unpaid invoices

    any bets on on long these 'features' will remain?

    In 2009 there were bugs going back literally a decade.

  • Verified answer
    Community Member Profile Picture
    Community Member on at
    RE: Setting to allow cancelation of posted unpaid invoices

    I found the solution myself, and actually I think this is a NAV 2013 bug.

    In the General posting setup I have to fill an account no. into the Sales Line Disc. Account Field of the General Business Posting Group used in the invoice.

    As I could create the invoice without this setting it must be a bug that this setting is required to cancel the invoice and the stupid useless error message is of course a bug itself because it gives absolutely no hint about what the problem is.

    As there will never be posted any Sales Line Discount in my system, I have just entered a dummy account and now I can use the correct and cancel invoice functions.

    I found a similar bug in the function "Create Corrective Credit Memo". To use this function I have to specify an Invoice Rounding Account in the Customer Posting Group. This also makes no sense, and also in this case I have entered the dummy account.

  • mmv Profile Picture
    mmv 11,471 on at
    RE: Setting to allow cancelation of posted unpaid invoices

    Hi,

    I seems to be a customized functionality.  You need to check with your NAV Partner.

    Best Regards,

    MMV

  • Community Member Profile Picture
    Community Member on at
    RE: Setting to allow cancelation of posted unpaid invoices

    From the list "Unpaid invoices" I mark the invoice an hit the cancel button.

  • 4BzSoftware Profile Picture
    4BzSoftware 6,073 on at
    RE: Setting to allow cancelation of posted unpaid invoices

    Hi TMNielsen,

    System does not allow us to cancel posted invoices. You have to create credit memo to offset the invoice.

  • mmv Profile Picture
    mmv 11,471 on at
    RE: Setting to allow cancelation of posted unpaid invoices

    Hi,

    How did you cancel the Invoice?

    Best Regards,

    MMV

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