Hi
When i try to cancel an unpaid invoice, I get the following error message:
The G/L Account does not exist. Identification fields and values: No.=''
Clearly some settings are missing, but where?
Best regards
Thomas
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any bets on on long these 'features' will remain?
In 2009 there were bugs going back literally a decade.
I found the solution myself, and actually I think this is a NAV 2013 bug.
In the General posting setup I have to fill an account no. into the Sales Line Disc. Account Field of the General Business Posting Group used in the invoice.
As I could create the invoice without this setting it must be a bug that this setting is required to cancel the invoice and the stupid useless error message is of course a bug itself because it gives absolutely no hint about what the problem is.
As there will never be posted any Sales Line Discount in my system, I have just entered a dummy account and now I can use the correct and cancel invoice functions.
I found a similar bug in the function "Create Corrective Credit Memo". To use this function I have to specify an Invoice Rounding Account in the Customer Posting Group. This also makes no sense, and also in this case I have entered the dummy account.
From the list "Unpaid invoices" I mark the invoice an hit the cancel button.
Hi TMNielsen,
System does not allow us to cancel posted invoices. You have to create credit memo to offset the invoice.
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