web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Year end closure error...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Year end closure error in AX 2012 TM UAT

(0) ShareShare
ReportReport
Posted on by Fade 156

Hello All,

Unable to complete year end closure in UAT as the Trial balance is imbalance. I have identified the two entries giving rise to the difference as these transactions. they are sale order transactions normally integrated in AX from CRM. The transaction appeared posted correctly in members account and reviewing the vouchers, it appears the income general ledger side of the transactions were not posted.. However, when checking the General Journal Account Entry table, both sides of the transaction ( Sales journal to customer and income side to income ledger code appeared. 

I have run the consistency check and this hasn't shown any error. 

Please how else can I investigate this issue. Production environment has closed successfully as we don't have same data in both environments

Any tips will be appreciated.

Thanks

Fade

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Fade,

    Can you share details about the two entries that you identified?

    Do you have some transactions pending in the subledger journal not yet transferred form in GL?

    Best regards,

    Ludwig

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,075 Super User 2025 Season 2 on at

    Hi Fade,

    I do understand that you don't have this issue in production, but only in UAT. What is the exact difference amount? You can check if it is caused by decimal rounding. If so, you need to adjust the integration to round the amount on 2 decimals when you put the value in AX.

  • Suggested answer
    MhaU Profile Picture
    MhaU on at

    Dear Fade

    Thank you for posting this issue to our community.

    Please let us know if you already rebuild balances for all dimensions sets.

    Please provide further more details, you mean that in Trial balance you see some imbalances but in GeneralJournalAccountEntry and DimensionAttributeValueCombination tables all looks good but even so in TB you see some issues.

    It would be best if you open a Support Request to have a better look on the data.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Fade,

    Have you been able to make some progress with this issue and have you been able to get it fixed in the meantime?

    Best regards,  

    Ludwig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 503 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 434 Super User 2025 Season 2

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 278 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans