I'm preparing payable batch for vendors and I see that for one of the vendor payment is automatically created like a ghost payment. I can't void the payment or the invoice. How to delete the payment.
I'm preparing payable batch for vendors and I see that for one of the vendor payment is automatically created like a ghost payment. I can't void the payment or the invoice. How to delete the payment.
Make a backup and test it in a test company first.
set the batch back to 'available' status with this script, and then delete the batch in the front-end and run check links. See KB 852064 for detailed steps (The article link is below - do step 1 and then method 1 of step 2)
UPDATE SY00500 SET MKDTOPST=0, BCHSTTUS=0 where BACHNUMB='XXX'
docs.microsoft.com/.../continue-a-check-run-that-was-interrupted
If that doesn't help, you may need to open a support case to have a GP support engineer assist you further if you need to remove it from the SQL tables. Thank you in advance.
Cheryl Waswick
Microsoft Support