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Finance | Project Operations, Human Resources, ...
Suggested answer

Accounts payable invoice is open but payment is applied

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I'm preparing payable batch for vendors and I see that for one of the vendor payment is automatically created like a ghost payment. I can't void the payment or the invoice. How to delete the payment.

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  • Suggested answer
    Cheryl Waswick Profile Picture
    on at
    RE: Accounts payable invoice is open but payment is applied

    Make a backup and test it in a test company first.

    set the batch back to 'available' status with this script, and then delete the batch in the front-end and run check links.   See KB 852064 for detailed steps (The article link is below - do step 1 and then method 1 of step 2)

    UPDATE SY00500 SET MKDTOPST=0, BCHSTTUS=0 where BACHNUMB='XXX'

    docs.microsoft.com/.../continue-a-check-run-that-was-interrupted

    If that doesn't help, you may need to open a support case to have a GP support engineer assist you further if you need to remove it from the SQL tables.   Thank you in advance.

    Cheryl Waswick

    Microsoft Support

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