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Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

Purchase Requisition work items grid is empty

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Posted on by 15

I tried role based and user based workflow assignment

the user is able to submit the PR but nothing else happens

when I checked the history I found there is no assign to user and no work items

is there something else I should check

Thanks.

PR-history.png

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    301,053 Super User 2025 Season 2 on at

    Hi Khaled,

    Can you check if the batch servers are working and if there is a workflow message processing job configured and running correctly without errors?

  • kvnkk Profile Picture
    800 on at

    Along with Andre suggestion. Just run Tutorial_WorkflowProcessor( AOT >> forms >> find Tutorial_WorkflowProcessor) and check whether the record assigned to any user.

    Also you can check status of the record in SysWorkflowMessageTable, that record in queued or dequeued  or stopped(error)

  • Khaled_Fahim Profile Picture
    15 on at

    Hi Andre

    Thank you for your reply

    Batch server is configured and batch jobs executing every minute with no errors

  • kvnkk Profile Picture
    800 on at

    Dear Khaled, Please mark Andre suggestion as "yes". thanks

  • Khaled_Fahim Profile Picture
    15 on at

    I ran Tutorial_WorkflowProcessor and it do nothing more than this screen shot

    Tutorial.png

  • Khaled_Fahim Profile Picture
    15 on at

    I will but I still can't assign user to approval step

  • kvnkk Profile Picture
    800 on at

    If batch process is working fine, Then there is no need to run "Tutorial_WorkflowProcessor process".  

    Some information about Tutorial_workflowprocesor ( community.dynamics.com/.../tutorial_workflowprocessor-usage-in-ax-2012)

  • Khaled_Fahim Profile Picture
    15 on at

    Thanks kvnkk

    but i can't find SysWorkflowMessageTable

  • Khaled_Fahim Profile Picture
    15 on at

    I'm using AX 2009

  • kvnkk Profile Picture
    800 on at

    still are you facing same issue?? Did the PR assigned to any user? or not? . is the batch process ending with any error?

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