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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / pending cancellation
Microsoft Dynamics AX (Archived)

pending cancellation

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Posted on by shelpaya 406

Dear All,

once I try to make payment reversal, cheque status is pending cancellation and there was not create reverse payment journal, could anyone advise me how can I solve this issue.

Best Regards.

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  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Mohamed Shelpaya,

    Do you have a workflow setup that requires an explicit approval for the cancellation before the journal can be posted?

    Best regards,

    Ludwig

  • shelpaya Profile Picture
    shelpaya 406 on at

    thank you so much Boss , i uncheck this option from cash & bank setup.

    many thanks.  

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