Contact Synchronization Dynamics 365 -> Exchange online GAL (Global Address List)

(1) Share

Report

Posted on by Community Member

Dear all

The actual situation:

We currently use Dynamics 365 for administrating contacts. The Dynamics server side-synchronization options to exchange online are set up and working:

But it only synchronizes ones own contacts which are not visible in the global address list of course.

I'm aware of the Dynamics AddIn for Outlook which contains the option "Match all items in Microsoft Dynamics CRM" but it also only synchronizes the Dynamic 365 contacts to own contacts (exchange online) and not to the GAL of course.

My question:

Does anyone know if it's possible to synchronize (Dynamic/Exchange user-independent) contacts which are created in Dynamics 365 to the GAL in exchange online?

Thank you very much.

Thomas

PS: We solved this with dirSync and AD in the past but would like to have the synchronization from Dynamics 365 to exchange online directly. If possible.

*This post is locked for comments

I have the same question (0)

All responses (3)

Answers (0)

Erik42 70 on at

Like (0)

Report

Hello,

is there any progression in this problem. I would be interested in a solution of the problem aswell.

Erik

Was this reply helpful? Yes No
Kass 32 on at

Like (0)

Report

Following

Was this reply helpful? Yes No
Christoph Dorner 5 on at

Like (0)

Report

Hi,

any updates on this?

Christoph

Was this reply helpful? Yes No