web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

Send Email Marketing to Gmail inbox not promotion

(0) ShareShare
ReportReport
Posted on by 5

Hi all, my clients want to make sure their domain is working, and we went through the domain setting(it worked) now we are trying to send a testing email and we have followed the steps:

1. Sender's email address matches with our domain

2. Make sure the subject is not described Testing

3.  use only 3 links in our email design

Among all testing emails we send, they all successfully sent to our tester's main inbox, we have tested with 

Personal outlook, Company's internal outlook, Personal Protonmail. Personal G-mail

Only Gmail failed and happened to be categorized in Promotion, how can we better prevent this or tell Clients this may not be the potential defect of D365?

Thank you all, appreciate your help

I have the same question (0)
  • Suggested answer
    RvdW1990 Profile Picture
    135 on at
    RE: Send Email Marketing to Gmail inbox not promotion

    Hi Sherry,

    This has nothing to do with D365. This is a side effect of sending bulk email, but as our friends at Litmus can tell you here (www.litmus.com/.../) It is not such a bad thing after all :)

    There is even information on how to stand out in the Promotions tab (www.litmus.com/.../)

    Hope this helps!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 122 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 101

#3
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 62

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans