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Customer experience | Sales, Customer Insights,...
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Subgrid with duplicate "+New" Buttons

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Posted on by 11

Greetings,

I have two custom tables with a relationship between the two (Treatment and Treatment Participation). On the treatment form we have a subgrid that points to the Participation table and is set to display related records. 

We have not been able to explain the behavior below in which we have two '+New' buttons. When we hover over it we see two different descriptions:

Create a new Treatment Participation record.

and

Add a related Treatment Participation to this record.

Both of these options open that same form, and have the same behavior. We have many related tables and subgrids and have not seen this behavior before. We have double-checked the relationship, and reset and saved the options to show 'related records' on the subgrid. 

Has anyone seen this before?

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