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Finance | Project Operations, Human Resources, ...
Unanswered

pdf js viewer problem

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Posted on by 20

my company used Microsoft Dynamic 365 Finnancial & Operation

my problem is When  Preview pdf on d365 and  printing by dot printer  my document are not clear (point)

but 

When  Preview pdf on d365 and save to my computer  and  printing by dot printer my document are clear

I have the same question (0)
  • Alireza Eshaghzadeh Profile Picture
    14,863 Super User 2026 Season 1 on at

    Hi Ratte,

    Can you elaborate the issue with screenshot? Which D365FO product version do you use?

  • Ratte Profile Picture
    20 on at

    My D365FO Version

    Installed product version : 10.0.28 (10.0.1265.20)

    Installed platform version : Update52 (7.0.6441.41)

    Problem for Dotmetric Printer

    Example 1  

    PO Report (Download PDF & Print)

    PO-_2800_Download_2B00_Print_2900_.jpg

    PO Report (Print From D365)

    PO-_2800_PrintOnD365_2900_.jpg

    Example 2

    Purchash Recipt Report (Download PDF & Print)

    Purchash-Recipt-_2800_Download_2B00_Print_2900_.jpg

    Purchash Recipt Report  (Print From D365)

    Purchash-Recipt-_2800_PrintOnD365_2900_.jpg

  • Alireza Eshaghzadeh Profile Picture
    14,863 Super User 2026 Season 1 on at

    Hi Ratte,

    It seem that theses invoice is uploaded into D365FO (i.e. vendor invoices) and they are not created via standard D365FO reports. ?

  • Ratte Profile Picture
    20 on at

    Yes this report customize by my vendor  by edit form standard report

    but standart report  are the same problem.

    Before Post Please Zoom In will see print quality problems

    Report Preview On D365

    4135.D365.png

  • Alireza Eshaghzadeh Profile Picture
    14,863 Super User 2026 Season 1 on at

    Hi Ratte,

    You can check the issue with your ISV contact person to get better assistance.

    Nb. Just for further verification, it would be great if you can test this behavior with chrome browser.

  • Ratte Profile Picture
    20 on at

    I tried all browsers, they are all the same.

    My ISV can't I have to come here for help.

  • Ratte Profile Picture
    20 on at

    Microsoft can't help?

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