web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

pdf js viewer problem

(0) ShareShare
ReportReport
Posted on by 20

my company used Microsoft Dynamic 365 Finnancial & Operation

my problem is When  Preview pdf on d365 and  printing by dot printer  my document are not clear (point)

but 

When  Preview pdf on d365 and save to my computer  and  printing by dot printer my document are clear

I have the same question (0)
  • Alireza Eshaghzadeh Profile Picture
    14,679 Super User 2025 Season 2 on at

    Hi Ratte,

    Can you elaborate the issue with screenshot? Which D365FO product version do you use?

  • Ratte Profile Picture
    20 on at

    My D365FO Version

    Installed product version : 10.0.28 (10.0.1265.20)

    Installed platform version : Update52 (7.0.6441.41)

    Problem for Dotmetric Printer

    Example 1  

    PO Report (Download PDF & Print)

    PO-_2800_Download_2B00_Print_2900_.jpg

    PO Report (Print From D365)

    PO-_2800_PrintOnD365_2900_.jpg

    Example 2

    Purchash Recipt Report (Download PDF & Print)

    Purchash-Recipt-_2800_Download_2B00_Print_2900_.jpg

    Purchash Recipt Report  (Print From D365)

    Purchash-Recipt-_2800_PrintOnD365_2900_.jpg

  • Alireza Eshaghzadeh Profile Picture
    14,679 Super User 2025 Season 2 on at

    Hi Ratte,

    It seem that theses invoice is uploaded into D365FO (i.e. vendor invoices) and they are not created via standard D365FO reports. ?

  • Ratte Profile Picture
    20 on at

    Yes this report customize by my vendor  by edit form standard report

    but standart report  are the same problem.

    Before Post Please Zoom In will see print quality problems

    Report Preview On D365

    4135.D365.png

  • Alireza Eshaghzadeh Profile Picture
    14,679 Super User 2025 Season 2 on at

    Hi Ratte,

    You can check the issue with your ISV contact person to get better assistance.

    Nb. Just for further verification, it would be great if you can test this behavior with chrome browser.

  • Ratte Profile Picture
    20 on at

    I tried all browsers, they are all the same.

    My ISV can't I have to come here for help.

  • Ratte Profile Picture
    20 on at

    Microsoft can't help?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 451 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 428 Super User 2025 Season 2

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 239 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans