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Dear all,
We are facing an issue with the TAX REPORT, for one of our Italian customer.
(General ledger > Periodic > Sales tax payments > Sales tax payments).
The issue is related to the layout and also to the data.
A few specific examples
Layout > Part of the SALE VAT is printed in the middle of the PURCHASE VAT.
Some Customer VAT number are not completely printed on the same line
Data > Some Voucher are printed with incorrect amount value (transaction in AX is correct)
Our customer is working with AX2012.
Kernel 6.2.3000.1684
App 6.2.2000.14
We could not find any suggestion, not even on LCS.
Is there any solution we could install? What do you suggest?
This is one of the 2 main report, that are provided to the Auditors in Italy, so it will be important for us to have a solution for this.
Thanks
Laura
*This post is locked for comments
Hello Laura,
Regarding the printer issue I would recommend that you contact one of your system administrators who setup your printers. I believe they can help you quickly with that.
Regarding your data issue, we probably need more information here such as whether something might be wrong with your VAT Setup, whether only some specific vouchers / Transactions are affected, etc. I believe this is something you mainly need to investigate.
Best regards,
Ludwig
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