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Power BI dashboard showing blank in Credit and collections workspace

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Posted on by 742
Hi everyone,

In my tier 2 environment, the Credit and collection workspace does not show any data on Power Bi reports.

What could be the reason behind it?

I tried setup mentioned on 
Credit and collections management Power BI content - Finance | Dynamics 365 | Microsoft Learn

post above setup atleast data has started appearing in view CustCollectionsBIAccountsReceivables which is being used in BI entity.

but dashboard is still blank.

Do I need to take any other actions for same?

Any action is linked with Analytics button in action pane? Do I need to deploy anything using any setup in System administration?




  • Verified answer
    Rhushikesh R Profile Picture
    Rhushikesh R 742 on at
    Power BI dashboard showing blank in Credit and collections workspace
    This is resolved by setting up Full reset batch job in Waiting mode.
     
  • Rhushikesh R Profile Picture
    Rhushikesh R 742 on at
    Power BI dashboard showing blank in Credit and collections workspace
    Hi Magno,

    yes it's running successfully in Entity store

  • Suggested answer
    Magno Pereira Profile Picture
    Magno Pereira 2,382 Super User on at
    Power BI dashboard showing blank in Credit and collections workspace
    Hello Rhushikesh,
     
    Have you verified whether the CustCollectionsBIMeasurementsV2 entity store ran without any issues? In the entity store, you can view the most recent update as well as the refresh logs. 

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