web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / (ZPL) "Custom Label" o...
Finance | Project Operations, Human Resources, ...
Suggested answer

(ZPL) "Custom Label" options not showing up

(1) ShareShare
ReportReport
Posted on by IA-03072038-0 30
Hello,
 
I have recently made some Custom Labels with Zebra ZPL and were working fine for about a week. They are gone from the Menu now:
 
and the /Label layout data source ID/ dropdown is greyed out blocked.
 
There should be an /Items/ option on the /Label layout data source ID/ and more options in the /Label layout ID/ for /Items/.
 
Zebra printers are networked (printing fine when test print from PC), and the Document Routing Agent is running as a Network Service.
 
What am I missing?
 
Best Regards,
I have the same question (0)
  • RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    (ZPL) "Custom Label" options not showing up
    Hi,
     
    Based on your description of the issue, our team found that your issue is related to Dynamics 365 FO.
    We recommend you to ask this question in the Dynamics 365 Finance forum, where your problem will be noticed by many experts in the field and you will get a more effective solution.
    The link to the forum is as follows
    https://community.dynamics.com/forums/thread/?groupid=5b012a23-c24f-46fc-bfb6-45a1c401d526
     
     
    Best Regards,
    Rudy Zhang
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    (ZPL) "Custom Label" options not showing up
    Hi,
    Have you customized this page? Check whether this page has been personalized to hide this button and whether permissions have been set. You can also check the settings and configuration related to label customization in the application.
    Custom label layouts and printing - Supply Chain Management | Dynamics 365 | Microsoft Learn
    Best Regards,
    Hana
     
  • Community member Profile Picture
    Community member on at
    (ZPL) "Custom Label" options not showing up
    Hi,
     
    I'm facing the same issue did you find a solution for this?
  • Suggested answer
    Siv Sagar Profile Picture
    Siv Sagar 4,236 Super User 2025 Season 2 on at
    (ZPL) "Custom Label" options not showing up
    Hi, 
     
    Please check the video for details
     
     
     
    Regards
    Siv Sagar
  • IA-03072038-0 Profile Picture
    IA-03072038-0 30 on at
    (ZPL) "Custom Label" options not showing up
    Have not found solution.  Microsoft has horrible customer service. I'm still doing the labels manually with Zebra app. Zebra does have great and reliable customer service. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
CA Neeraj Kumar Profile Picture

CA Neeraj Kumar 813

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 738 Super User 2025 Season 2

#3
Sohaib Cheema Profile Picture

Sohaib Cheema 566 User Group Leader

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans