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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / EMailing remittances f...
Microsoft Dynamics GP (Archived)

EMailing remittances for Vendors - Can't change the email message.

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We have set up the system to email vendor remittance advices using email for EFT and it all works (eventually).

I am now trying to change the text message on the email which has the PDF attachment for the remittance.

I have tried deleting the Message and adding a new one as well as editing the message and no matter what I do great plains is insisting on sending the old message.

How do I change this?

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  • Community Member Profile Picture
    Community Member on at

    What Microsoft Dynamics product/application are you using?

  • Community Member Profile Picture
    Community Member on at

    GP2013 SP1

  • Verified answer
    twelvestrikes Profile Picture
    twelvestrikes 3,657 on at

    Hi Neil

    The new message id may not be assigned to your vendors.

    For starters go to Microsoft Dynamics GP > tools > setup > company > email settings

    In the Enable Email section click on Purchasing Series

    Use the lookup and select your new Remittance Message ID.

    Next go to one vendor: Cards > Purchasing > Vendor

    Select Vendor and click on the Email button.

    which Vendor Remittance is listed?

    If not the one you want, change it to the message id you want.

    If you have a few to change then doing it one by one is OK.

    If there are quite a few vendors then use the List View for Vendors. Select the vendors to change.

    Then in the modify section click on the vertical bar with the chevrons and select email settings

    Select your new remittance message ID and roll it down to the vendors.

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    thank you I had done all this and it was not working what I have realised this morning is that the payment I had in the batch needed to be deleted and a new one created and then it picks up the new message - the message must go into a work file at the time it is created and is then fixed and un editable.

    All working now thank you.

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