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Finance | Project Operations, Human Resources, ...
Suggested Answer

Need to Return PO not sure best method to use

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Posted on by 10

We have a vendor that sold us bad pigment. We used a portion of it in production but the vendor is taking back the remaining and crediting us for the full amount of the original invoice. The Accounting manager wants to add back the used inventory using Transaction entry for the adjustment to put it back to its original amount and then wants to return the whole PO amount. What is the best method to use for this? Can GP 2015 handle this correctly?

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  • Nicole Hellerud Profile Picture
    1,712 on at

    Hello Adame21,

    Thank you for your post.

    Are you using manufacturing or project accounting?

    If not, then it would seem processing a Return w/Credit. I have included some information below as to whether you want the Replace Returned Goods and/or Invoice Expected for Returned Goods checked.

    Replace Returned Goods - Mark to request that the vendor replace returned goods using the original purchase order when the return type is Return or Return w/credit. If the original purchase order has been moved to history or the return type is Inventory or Inventory w/credit, then a new purchase order will be created.

    Replace Returned Goods works in conjunction with the Invoice Expected for Returned Goods option.

    Invoice Expected for Returned Goods - Mark to confirm that the vendor invoice will include the original receipt quantity of goods.

    The following table shows which options to choose.

    I hope this helps.

    Please let us know how it goes.

    Wishing you and yours healthy and happy days ahead!

    Nicole Fiskum

    Support Engineer

    Microsoft Dynamics GP

  • adame21 Profile Picture
    10 on at

    Hi Nicole, 

    Am I going to want to added back what was used from the inventory when it was found to be defective? or is it just going to require that I remove the remaining existing inventory after the return is complete? 

  • Suggested answer
    Nicole Hellerud Profile Picture
    1,712 on at

    Hello Adame21,

    Thank you for your post. 

    If you are just using Inventory and not PA/MFG, then I'd suggest a Return w/Credit and not checking Replace Returned Goods (as it seems the vendor is not replacing them, but offering a credit). This should only pull what inventory is available from that layer. 

    Let us know if you have further questions/concerns.

    Wishing you and yours healthy and happy days ahead!
    Nicole Fiskum
    Support Engineer
    Microsoft Dynamics

  • adame21 Profile Picture
    10 on at

    Hi Nicole,

     

    It appears that using that method is going to leave the system short on the credited amount, since the vendor is crediting us for the inventory that was already used plus the remaining that we are sending back. If I solely do a return with credit it will only allow me to credit the amount left on inventory, not the original amount. How can I go about entering a return with the whole amount originally purchased as a credit?

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