Wanted to provide an update on this:
- The ANT support got to a point where there were no solutions and itching resolve this ticket.
- Not going to happen on my watch!
- We have a weekly ANT meeting to talk about projects and incidents and expressed my issue.
- the outcome was that it was going to get escalated
I don't know what he did but I sure got a response being super nice requesting another meeting in which they wanted to do same thing to see the error. This was super frustrating because it showed that they weren't listening in the first place but I agreed.
In the meeting, there was another ANT support and did provide a couple of solutions:
- Solution #1
- Create a new security role > apply a new duty > only one privilege
- The privilege: Inquire into all purchase requisition
-
NOTE: Inquire into all purchase requisitions privilege will enable to see ALL PURCHASE REQUISITION
- Assign the user this custom security role
- CNF > Procurement and sourcing > All purchase requisitions
- Filter to the user's PR you want to share in the preparer column.
- Select the dropdown arrow in the Standard view > Save as
- Name this view to user's purchase requisition > leave all defaults > Save
- you should now see this custom view in the dropdown menu
- Next CNF> System administration > Setup > Personalization > filter View name and Select > Export
- this will download a file
- Next still on Personalization > Import Views dropdown menu > User views > default is Select specific users > Browse > Select the downloaded file > Next
- Next filter the User ID column to the employee who needs to see Douglas Reynhom's PR > save
NOTE: if you search Personalization > Personal Views > View name of what you just created, you will see two of them and the owners will be you as admin and the employee you just assigned it to.
This completes the process on the admin side, The last part is working with the employee.
- Employee logs on to CNF > Procurement and sourcing > All purchase requisitions
- NOTE - Standard view > All purchase requisitions will show all purchase requisitions
- Select the dropdown menu from the Standard view > you will notice the personalized view
- Select the ellipses > Pin as default
So the next time this employee selects All purchase requisitions, they would only see that needed view.
- Solution #2
- Anthology customization in CNF
- Development department will be involved
- Customization = $$$$
I presented this to management with the following outcome:
- Solution #1
- Pro > free > workaround
- Con > they can still access ALL PURCHASE REQUISITION which defeats it's purpose
- Solution #2
- Pro > custom D365FO
- Con > Cost
Decision > these two solutions will not work.
Our solution:
Employee #1 needs access to Employee #2's purchase requisitions > submit IT ticket > If management approves > as CNF admins, we filter Employee #2's PR > export to excel > email them > close ticket.
It seems like a simple request and would imagine that Microsoft D365FO would have this kind of feature so for some odd strange un-natural phenomenon, Microsoft does not have this feature, maybe they will or Anthology can add it to their wish list enhancements (btw, this is list is super long).
So hopefully this information will be useful in dealing with Anthology Finance/D365FO.