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Service | Customer Service, Contact Center, Fie...
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Error: "work order must match work order set on related booking"

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Posted on by 29

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  • Theresa_123 Profile Picture
    Theresa_123 29 on at
    RE: Error: "work order must match work order set on related booking"

    Hi Jason,

    yes the booking is related to the correct work order.

    I will open a support case.

    Thank you,

    Theresa

  • Theresa_123 Profile Picture
    Theresa_123 29 on at
    RE: Error: "work order must match work order set on related booking"

    Hi Nya,

    our current version is 9.2 ... so I think we are up to date. It also happens in work orders/bookings, not Purchase Orders.

    Theresa

  • Suggested answer
    JCo Profile Picture
    JCo 305 on at
    RE: Error: "work order must match work order set on related booking"

    The work order service task must be related to a work order and can be related to a booking; however, the booking it is related to must be related to the same work order. If that is the case and you are still seeing this error, please open a support case- admin.powerplatform.microsoft.com/support.

  • Nya Profile Picture
    Nya 29,058 on at
    RE: Error: "work order must match work order set on related booking"

    Hi,

    Would you please specify which version you are using now?

    The error message can only be found in the following update release note.

    Dynamics 365 for Field Service and Project Service Automation Update 4 - Microsoft Dynamics 365 Blog

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