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Customer experience | Sales, Customer Insights,...
Suggested Answer

Enabling custom button in mobile offline mode in dynamics crm

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Posted on by 125

we are following the below link to enable custom button in mobile offline profile in dynamics crm

https://www.inogic.com/blog/2021/02/how-to-show-custom-ribbon-button-while-working-offline-on-mobile-device/

But we are not able to see it in offline profile- 

Has anyone ever impelemented it?

Any suggestions?

I have the same question (0)
  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi Dynamics_User07,

    Did your app sync with the latest changes as per the details: learn.microsoft.com/.../work-offline-mode-classic

  • Dynamics_User07 Profile Picture
    125 on at

    Hi Abdul,

    Yes everthing is configured in offline mode and even we are using the Xrm.webapi.offline to run javascript in offline mode.

    Only this custom button is not appearing at all but once we switch to online mode then its working as expected and visible.

    Not sure if it is  implemented in recent times anywhere.

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