Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / A pending invoice cann...
Microsoft Dynamics AX (Archived)

A pending invoice cannot be displayed

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

Hi,

When generating a PO invoice will get this error message that "A pending invoice cannot be displayed"

"A pending invoice cannot be displayed because it is in use. If nobody else is working with the invoice, you can delete the unconfirmed changes to the invoice, and then you can modify the invoice. Use the Invoice history and matching details form or the Approval journal history and matching details form to delete the unconfirmed changes."

Please advise,

Athan

*This post is locked for comments

  • Suggested answer
    Big Dahdy P Profile Picture
    Big Dahdy P 42 on at
    RE: A pending invoice cannot be displayed

    Hi,

    Goto AP module

    Inquiries and reports > Invoice > Invoice history and matching details

    Find and select the PO number, then highlight and delete the highlighted line.

    This opens the PO for invoicing.

    Regards.

    Pascal

  • Michelle Profile Picture
    Michelle 90 on at
    RE: A pending invoice cannot be displayed

    Something else that work *now and again* (not always so lucky) is if you end all your online sessions, then sign out, close browser, reopen and try again to see if you can open the invoice.

    Like I say, does not always work, but good as a first option to try

  • oldman.logan Profile Picture
    oldman.logan 557 on at
    RE: A pending invoice cannot be displayed

    Thanks. I actually got it resolved from Athan's answer.

  • real_ashwin Profile Picture
    real_ashwin 1,221 on at
    RE: A pending invoice cannot be displayed

    Can you check my blog post which addresses different scenarios on the pending invoice issue:

    https://ashdynamicsax.wordpress.com/2017/06/18/post17-pending-invoice-issues/

  • oldman.logan Profile Picture
    oldman.logan 557 on at
    RE: A pending invoice cannot be displayed

    In our case, this usually happens when a user tries to post vendor invoices without posting a packing slip and without quantity remaining on the PO .

  • Suggested answer
    oldman.logan Profile Picture
    oldman.logan 557 on at
    RE: A pending invoice cannot be displayed

    [quote user="athan"]

    Hi,

    When generating a PO invoice will get this error message that "A pending invoice cannot be displayed"

    "A pending invoice cannot be displayed because it is in use. If nobody else is working with the invoice, you can delete the unconfirmed changes to the invoice, and then you can modify the invoice. Use the Invoice history and matching details form or the Approval journal history and matching details form to delete the unconfirmed changes."

    Please advise,

    Athan

    [/quote]

    This worked for me! 

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: A pending invoice cannot be displayed

    Normally these pendings are created because user starts them and doesn’t complete the invoice process thus the pending.

    You should be able to use the pending vendor invoices  under AP to clear these.

    Ron

  • @NoMe Profile Picture
    @NoMe 217 on at
    RE: A pending invoice cannot be displayed

    @Ron  i am facing same issue for every invoice and i have deleted lines from vendinvoiceinfoline and vendinvoiceinfotable and also delete record from pending invoices too and it worked too but i want to know why does this occur for every new invoice how would user delete record from table do we have some functional solution for this.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: A pending invoice cannot be displayed

    Hi, There is a verified answer from Ron - That should fix (note: the delete action is on table not on form)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: A pending invoice cannot be displayed

    Hi Brandon

    I am also facing the same issue, but i am not able to delete the pending invoice PO. Delete Button became invisible for particular this PO. for remaining PO Delete button is working fine

    i selected PO from this path-> Accounts payable, Common, Vendor invoices, Pending vendor invoices, selected the one that has the issue,Please help me out

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans