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Customer experience | Sales, Customer Insights,...
Suggested Answer

Linking Entities for a Quotation

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Posted on by 5

Hello,

I'm fairly new to Dynamics and have a few questions around xml mapping entities in word templates.

I'm working with quote as a base  

I want to include opportunity & contact  information, I'm struggling to link them all.

Have tried  - 

QUOTE -

-- quote details

-- opportunity quotes

-- quote_customer_acounts

-- quote_customer_contacts

I can't get contact first and last name to pull through

Previoulsy I managed to get contact info with 

QUOTE -

-- quote details

-- quote_customer_acounts

-- quote_contacts

--contact_quotes

but this has no opportunity and I have no idea how I did this because I can't find those entities to link them, so would also appreciate replies on how to link those last two options if you start with the quote entity.

all help appreciated

Charlie

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  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Charlie,

    Maybe you can refer following steps to check your steps:

    1.Download template in quote entity form:

    pastedimage1625799188976v2.png

    pastedimage1625799090262v1.png

    2.Open the document to add fields you need.

    pastedimage1625799738539v4.png

    (1)For Quote:

    pastedimage1625799839113v5.png

    (2)For related entity:

    Scroll down the list, expand the relationship you want and add fields you need.

    pastedimage1625799924892v6.png

    pastedimage1625800103942v7.png

    Save and Upload the document.

    pastedimage1625800220114v8.png

    Test:

    In current quote--quote3(revise), Opportunity is opp11 and customer(contact) is Abraham McCormick.

    pastedimage1625800273163v9.png

    Now, i download it with template that i just uploaded, then you can view following document:

    pastedimage1625800402622v10.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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