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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / DAX 2012 faulting module
Microsoft Dynamics AX (Archived)

DAX 2012 faulting module

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Posted on by Community Member

I have users that intermittently crash the client on the RDP server.  I see errors .NET Runtime

Application: Ax32.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.AccessViolationException

Stack:

  at <Module>._wWinMainCRTStartup()

and Application Error at the same time.

Faulting application name: Ax32.exe, version: 6.2.1000.1437, time stamp: 0x51c95f38

Faulting module name: RICHED20.DLL, version: 5.31.23.1230, time stamp: 0x5010a9ae

Exception code: 0xc0000005

Fault offset: 0x00028838

Faulting process id: 0x102c

Faulting application start time: 0x01cec4f4630fc6cb

Faulting application path: C:\Program Files (x86)\Microsoft Dynamics AX\60\Client\Bin\Ax32.exe

Faulting module path: C:\Windows\SYSTEM32\RICHED20.DLL

Report Id: e87528c2-30e9-11e3-93f9-00155d1f9501

Faulting package full name:

Faulting package-relative application ID:

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    More information is Windows 2012, clients RDP in AX 2012 CU6.  Any help would be appreciated.  I now see Framework errors along with the .net and Riched20.dll errors.  I have 2 RDP servers and only one is showing these issues.

  • Suggested answer
    fsilva-jr Profile Picture
    fsilva-jr 20 on at

    Try reinstalling the AX cliente and all prerequirements.

  • Community Member Profile Picture
    Community Member on at

    I also found this hotfix.  I am asking our night shift to reboot the server to start clean.  If that doesn't help I will apply the hotfix.  support.microsoft.com/.../2640103  I will update when I know which fixed it.

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