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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Errors in dirparty aft...
Microsoft Dynamics AX (Archived)

Errors in dirparty after duplicating company

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Posted on by Community Member

Hi

We have duplicated a company and now we have lot of problems when creating new customers. We have experienced problems like this from time to time, where old records in some DirParty tables conflict with new records.

The DirParty logic is a complete mess (at least in my head) and I would like to know if someone out there has had similar problems and perhaps created a job to identify orphan records in all the different DirParty tables. Right now I dont know what data I could delete...

This time saving a customer with an address failed in DirPartyAddressRelationShipMapping since it points to a record in DirPartyAddressRelationship that contains a partyid that does not exist in the DirPartyTable table. I think I can remove these records, but I am not sure at all.

/Jonas

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  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Jonas,

    I agree with your DirParty logic, it is a complete mess.  What type of errors are you getting when you create a new customer?  

    If you can narrow down what type of DirParty problem you have (perhaps something like multiple addresses for a customer) you can perhaps use direct SQL and query all of the orphan records.  I would left outer join the DirParty tables with all of their (messy) relations.  From there you can look at NULL values and possibly get rid of them.

    This is only a suggestion however and I only see it working if you can figure out what type of DirParty problem you have.  Use a test environment and backup your DB first!

    Kind regards.

  • Community Member Profile Picture
    Community Member on at

    When you duplicate a company, the shared component of a company should be kept intact. This is generally true for any virtual company (shared table collection).

    When you duplicate a company, and then make sure the new company is part of the virtual company for the global address book where it came from, there should be little problem *knock on wood*. There should also be no problem if the GAB was not shared to begin with...

    If you dont do this, then indeed, shit hits the fan, big time.

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