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Reverse Posted Invoice which is part of Purchase Order

Posted on by Microsoft Employee

"You cannot cancel this posted purchase invoice because the invoice is based on a purchase order."

 


May I ask how can I reverse / cancel the posted invoice?

The above is showing every time I try to cancel it. 

I actually posted the transaction yet, I was told that It won't be included in our statement.

I hope you could help.

Thank you.

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  • AJAnsari Profile Picture
    AJAnsari 5,754 on at
    RE: Reverse Posted Invoice which is part of Purchase Order

    My pleasure, Hazel!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Reverse Posted Invoice which is part of Purchase Order

    Thank you AJ.

  • Verified answer
    AJAnsari Profile Picture
    AJAnsari 5,754 on at
    RE: Reverse Posted Invoice which is part of Purchase Order

    Hi Hazel,

    If the system won't let you use the Cancel functionality, you can create and post a Purchase Credit Memo.

    I hope this helps. If my response has answered your question, please click Yes to verify, next to "Did this answer your question?"

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