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Customer experience | Sales, Customer Insights,...

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How to integrate LINE messaging api with Dynamics 365 CRM (sales module)

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Posted on by Dynamics_User07

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Hi All,

Can anyone please send me the helpful link to achieive the integration between LINE and dynamics crm 365 on contact entiity.

I can find the document of Line integration with ominichannel for customer service but cannot find any link for dynamics crm sales

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Dynamics_User07 125 on at

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a33ik

Thanks for suggestion on your last answer. It was what we wanted and it worked!

Can you please us on this

thanks in advance

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a33ik 84,331 Most Valuable Professional on at

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Hello,

To be honest I have no idea what the line is. Never used it.

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Dynamics_User07 125 on at

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You can refer this link for customer service But could not find anything on sales, unfortnatley.

learn.microsoft.com/.../configure-line-channel

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