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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to integrate LINE ...
Customer experience | Sales, Customer Insights,...
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How to integrate LINE messaging api with Dynamics 365 CRM (sales module)

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Posted on by Dynamics_User07 125

Hi All,

Can anyone please send me the helpful link to achieive the integration between LINE and dynamics crm 365 on contact entiity.

I can find the document of Line integration with ominichannel for customer service but cannot find any link for dynamics crm sales

I have the same question (0)
  • Dynamics_User07 Profile Picture
    Dynamics_User07 125 on at

     a33ik 

    Thanks for suggestion on your last answer. It was what we wanted and it worked!

    Can you please us on this

    thanks in advance

  • a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Hello,

    To be honest I have no idea what the line is. Never used it.

  • Dynamics_User07 Profile Picture
    Dynamics_User07 125 on at

    You can refer this link for customer service But could not find anything on sales, unfortnatley.

    learn.microsoft.com/.../configure-line-channel

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