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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to integrate LINE ...
Customer experience | Sales, Customer Insights,...
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How to integrate LINE messaging api with Dynamics 365 CRM (sales module)

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Posted on by Dynamics_User07 125

Hi All,

Can anyone please send me the helpful link to achieive the integration between LINE and dynamics crm 365 on contact entiity.

I can find the document of Line integration with ominichannel for customer service but cannot find any link for dynamics crm sales

I have the same question (0)
  • Dynamics_User07 Profile Picture
    Dynamics_User07 125 on at
    RE: How to integrate LINE messaging api with Dynamics 365 CRM (sales module)

    You can refer this link for customer service But could not find anything on sales, unfortnatley.

    learn.microsoft.com/.../configure-line-channel

  • a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at
    RE: How to integrate LINE messaging api with Dynamics 365 CRM (sales module)

    Hello,

    To be honest I have no idea what the line is. Never used it.

  • Dynamics_User07 Profile Picture
    Dynamics_User07 125 on at
    RE: How to integrate LINE messaging api with Dynamics 365 CRM (sales module)

     a33ik 

    Thanks for suggestion on your last answer. It was what we wanted and it worked!

    Can you please us on this

    thanks in advance

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