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Customer experience | Sales, Customer Insights,...
Suggested Answer

Export responses from Customer Voice

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Posted on by 15

Hi all,

Probably a daft question but it is driving me up the walls for the past couple of weeks.

Trying to export responses from Customer Voice, clicking Export

2020_2D00_12_2D00_21-08_5F00_40_5F00_09_2D00_Inbox-_2D00_-skalykakis_4000_murphygs.com-_2D00_-Outlook.png

and then receiving this message

2020_2D00_12_2D00_21-08_5F00_42_5F00_58_2D00_Inbox-_2D00_-skalykakis_4000_murphygs.com-_2D00_-Outlook.png

with no further indication of where this file might have been stored.

Using Chrome that does allow downloading of files (it works fine when I'm downloading Total Invites and Responded)

As a side comment, I'm having a similar problem with Forms where the "Open in Excel" button does nothing.

Many thanks in advance

I have the same question (0)
  • Usha Rathnavel Profile Picture
    Microsoft Employee on at

    Hi there,

    Can you share the form ID over email to customervoice@microsoft.com, so that we can investigate more on this and get back to you?

    Thanks!

  • Suggested answer
    kalspiros Profile Picture
    15 on at

    Well, I had to try with a different browser, didn't I? I feel embarrassed! it does work fine on Edge:D

    Many thanks Usha and team for resolving this for me via emails!

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