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Customer experience | Sales, Customer Insights,...
Answered

Set default end date for a new customer journey

Posted on by 15
By default, when we create a new customer journey the end date will be 28 days after the start date. Is it possible to change the default end date to 1 day after the start date?
 
  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Set default end date for a new customer journey
    Hi Partner,
    Yes, it can work after clicking save button.
    If you want to the end date will be changed when open new customer journey, maybe you should consider using js code for this. 
  • Community member Profile Picture
    Community member 15 on at
    Set default end date for a new customer journey
    The default end date still doesnt change even after changing the action to "Set Field Value" (for newly created customer journey)
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Set default end date for a new customer journey
    Hi partner,
    Tring to use action--Set Field Value:
  • Community member Profile Picture
    Community member 15 on at
    Set default end date for a new customer journey
     
    Activated the business rules. But the end date is still 28 days when creating a new CJ.
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Set default end date for a new customer journey
    Hi Partner,
    You can use business rule to set default value:

    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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