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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Portal login page: log...
Microsoft Dynamics CRM (Archived)

Portal login page: login forms disappeared?

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Posted on by Community Member

Hello!

I have a problem with my portal login page: the login forms disappeared. I was able to login on wednesday, but since yesterday, the forms are simply not showing.

Capture_2D00_portal.JPG

The page content div doesn't seem empty when I inspect the page, but it is just not showing anything (I tried increasing its height, still empty).

Have anyone ever encountered this kind of issue? 

I haven't worked on this page yet, I only touched footer links and tested differnt contents on the homepage, so I don't see what I could have done to impact the login page..?

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  • Suggested answer
    oliver.rodrigues Profile Picture
    oliver.rodrigues 4,052 on at

    Did you revert back your changes to see if it comes back ?

    did you make changes to the .css ? can you try inspecting the HTML page to see if you find the elements hidden or something ?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Try going into the office 365 portal settings and resetting the portal. Sometimes some changes gets cached that could cause this behavior.

  • nada_yousef Profile Picture
    nada_yousef 5 on at

    Hi, I have similar issue, can I know how you solve it?

  • oliver.rodrigues Profile Picture
    oliver.rodrigues 4,052 on at

    Hi, please post your question on powerusers.microsoft.com/.../PowerAppsPortals

    @nada_yousef

  • Suggested answer
    Manoj Mane Profile Picture
    Manoj Mane 1,020 on at

    Hi Tamara L.,

    Go to portal admin center and restart your portal.

    pastedimage1643355459184v1.png

    If issue still persist then, please raise a support ticket with the MS.

    Thanks,
    Manoj.

    Please mark this as VERIFIED if it helps. 

  • Suggested answer
    nadaccs Profile Picture
    nadaccs 5 on at

    resetting the portal didn't help, I managed to solve it by disabling Azure sign in .

    Thanks.

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