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Microsoft Dynamics CRM (Archived)

Portal login page: login forms disappeared?

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Posted on by Microsoft Employee

Hello!

I have a problem with my portal login page: the login forms disappeared. I was able to login on wednesday, but since yesterday, the forms are simply not showing.

Capture_2D00_portal.JPG

The page content div doesn't seem empty when I inspect the page, but it is just not showing anything (I tried increasing its height, still empty).

Have anyone ever encountered this kind of issue? 

I haven't worked on this page yet, I only touched footer links and tested differnt contents on the homepage, so I don't see what I could have done to impact the login page..?

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  • Suggested answer
    nadaccs Profile Picture
    nadaccs 5 on at
    RE: Portal login page: login forms disappeared?

    resetting the portal didn't help, I managed to solve it by disabling Azure sign in .

    Thanks.

  • Suggested answer
    Manoj Mane Profile Picture
    Manoj Mane 1,012 on at
    RE: Portal login page: login forms disappeared?

    Hi Tamara L.,

    Go to portal admin center and restart your portal.

    pastedimage1643355459184v1.png

    If issue still persist then, please raise a support ticket with the MS.

    Thanks,
    Manoj.

    Please mark this as VERIFIED if it helps. 

  • oliver.rodrigues Profile Picture
    oliver.rodrigues 4,052 on at
    RE: Portal login page: login forms disappeared?

    Hi, please post your question on powerusers.microsoft.com/.../PowerAppsPortals

    @nada_yousef

  • nada_yousef Profile Picture
    nada_yousef 5 on at
    RE: Portal login page: login forms disappeared?

    Hi, I have similar issue, can I know how you solve it?

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Portal login page: login forms disappeared?

    Try going into the office 365 portal settings and resetting the portal. Sometimes some changes gets cached that could cause this behavior.

  • Suggested answer
    oliver.rodrigues Profile Picture
    oliver.rodrigues 4,052 on at
    RE: Portal login page: login forms disappeared?

    Did you revert back your changes to see if it comes back ?

    did you make changes to the .css ? can you try inspecting the HTML page to see if you find the elements hidden or something ?

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