Customer Voice - Permission Required

(0) Share

Report

Posted on by Fatouma

210

Hello,

I have enabled the access rights to allow users to access Customer voice entities however they have a message "Permission required" when they want to connect an environment in the Customer Voice application:

Do you know why ?

It is Dynamics users who already have access to several environments.

Thanks for your help.

I have the same question (0)

All responses (2)

Answers (0)

Suggested answer

Tyson Bosse on at

Like (2)

Report

Hello Fko,

If you open up the Dynamics environment that the Customer Voice Project is tied to, then navigate to settings > security > users > open up the affected user > click drop down next to name > select security roles > manage roles > assign the role "Project Owner" to the user to see if that resolves the permission error.

Thanks,

Tyson

Was this reply helpful? Yes No
Suggested answer

CU24071927-1 3 on at

Like (0)

Report

Hello, can you post the step by step with photos? Based on the text, I'm not finding this path.

Was this reply helpful? Yes No