Customer Voice - Permission Required

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Posted on by Fatouma

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Hello,

I have enabled the access rights to allow users to access Customer voice entities however they have a message "Permission required" when they want to connect an environment in the Customer Voice application:

Do you know why ?

It is Dynamics users who already have access to several environments.

Thanks for your help.

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Tyson Bosse on at

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Hello Fko,

If you open up the Dynamics environment that the Customer Voice Project is tied to, then navigate to settings > security > users > open up the affected user > click drop down next to name > select security roles > manage roles > assign the role "Project Owner" to the user to see if that resolves the permission error.

Thanks,

Tyson

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CU24071927-1 3 on at

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Hello, can you post the step by step with photos? Based on the text, I'm not finding this path.

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