Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics AX (Archived)

Ax2012 R3 CU11 upgrade error, log shows nothing specific

(0) ShareShare
ReportReport
Posted on by 1,435

Good evening everyone!

The last weeks I have been busy with an in place upgrade from AX2012 R1 CU5 to R3. 

Unfortunately the slipstreamed CU11 was not installed automatically for some reason, so I first upgraded the code to R3 RTM.

After all was fine, I started the upgrade to CU11. I used the hotfix installer, which downloads all hotfixes for cu11.

After some minutes of installing, I get a message that the installer encountered an error (with a red square box) and it advises me to review the log file. When I do that I see nothing specific... only this on the end:

[quote]

AxUtil call is complete.

AxUtil call returned warnings:
One or more model elements in the imported model file contains
elements that have a different name in the model store. The following elements
have adopted the model store name:
Calling AxUtil to get list of installed models.
Using AXUtil to connect to database "AXTEST_model" on server "DAXTEST".
AxUtil call is complete.
An error occurred during setup of Model Database (DAXTEST:AXTEST_model).
Completed setup of Model Database.


=== Setup was completed successfully.

=== Setup logging ended: 29-8-2016 1:14:07 ErrorLevel/ExitCode: '0' ===

[/quote]

When I check the models in AX, many hotfixes have been installed. Also application was updated to a newer build. Kernel number is still on RTM, but I think that that's because the CU11 is installed as hot fixes.

When I compile security priveledges I get many errors that components are missing (from tables to services, to menu items etc):

4336.Capture.PNG

Is this a common issue?  It does not feel comfortable to continue with the upgrade based on an error. Also it seems that many SYP components are missing.

What would be the best approach?

*This post is locked for comments

  • Wvduren Profile Picture
    Wvduren 1,435 on at
    RE: Ax2012 R3 CU11 upgrade error, log shows nothing specific

    Thanks a lot André!

    Dick's solution worked perfectly and cleans up the model store. The models installed without issues (one remark about a menu item which I have replaced). Currently AXUtil is cleaning up all hotfixes.

    I should have known this earlier :) would have saved me some nights sleep.

    Thanks for sharing.

    Kind regards, Willem.

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,391 Super User 2024 Season 2 on at
    RE: Ax2012 R3 CU11 upgrade error, log shows nothing specific

    Hi Willem,

    Wgen you install CU11 afterwards it will indeed install all as hotfixes. My colleague Dick Wenning wrote a blog how to work around this. [View:http://kaya-consulting.com/clean-model-store-upgrade-to-cu-10/] (test carefully first)

    The errors you have can be caused like Dick wrote in his blog or two other options:

    - Objects are obsolete and removed or renamed in R3 while still being referenced in customized objects.

    - Missing models.

    Personally I think you have some security customizations with old references. So check that first.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,391 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,445 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans