web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics AX (Archived)

Ax2012 R3 CU11 upgrade error, log shows nothing specific

(0) ShareShare
ReportReport
Posted on by 1,435

Good evening everyone!

The last weeks I have been busy with an in place upgrade from AX2012 R1 CU5 to R3. 

Unfortunately the slipstreamed CU11 was not installed automatically for some reason, so I first upgraded the code to R3 RTM.

After all was fine, I started the upgrade to CU11. I used the hotfix installer, which downloads all hotfixes for cu11.

After some minutes of installing, I get a message that the installer encountered an error (with a red square box) and it advises me to review the log file. When I do that I see nothing specific... only this on the end:

[quote]

AxUtil call is complete.

AxUtil call returned warnings:
One or more model elements in the imported model file contains
elements that have a different name in the model store. The following elements
have adopted the model store name:
Calling AxUtil to get list of installed models.
Using AXUtil to connect to database "AXTEST_model" on server "DAXTEST".
AxUtil call is complete.
An error occurred during setup of Model Database (DAXTEST:AXTEST_model).
Completed setup of Model Database.


=== Setup was completed successfully.

=== Setup logging ended: 29-8-2016 1:14:07 ErrorLevel/ExitCode: '0' ===

[/quote]

When I check the models in AX, many hotfixes have been installed. Also application was updated to a newer build. Kernel number is still on RTM, but I think that that's because the CU11 is installed as hot fixes.

When I compile security priveledges I get many errors that components are missing (from tables to services, to menu items etc):

4336.Capture.PNG

Is this a common issue?  It does not feel comfortable to continue with the upgrade based on an error. Also it seems that many SYP components are missing.

What would be the best approach?

*This post is locked for comments

I have the same question (0)
  • Verified answer
    André Arnaud de Calavon Profile Picture
    303,354 Super User 2026 Season 1 on at

    Hi Willem,

    Wgen you install CU11 afterwards it will indeed install all as hotfixes. My colleague Dick Wenning wrote a blog how to work around this. [View:http://kaya-consulting.com/clean-model-store-upgrade-to-cu-10/] (test carefully first)

    The errors you have can be caused like Dick wrote in his blog or two other options:

    - Objects are obsolete and removed or renamed in R3 while still being referenced in customized objects.

    - Missing models.

    Personally I think you have some security customizations with old references. So check that first.

  • Wvduren Profile Picture
    1,435 on at

    Thanks a lot André!

    Dick's solution worked perfectly and cleans up the model store. The models installed without issues (one remark about a menu item which I have replaced). Currently AXUtil is cleaning up all hotfixes.

    I should have known this earlier :) would have saved me some nights sleep.

    Thanks for sharing.

    Kind regards, Willem.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Joris dG Profile Picture

Joris dG 5

#2
Sagar Suman Profile Picture

Sagar Suman 2 Super User 2026 Season 1

#2
Alexey Lekanov Profile Picture

Alexey Lekanov 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans