Skip to main content

Notifications

Service | Customer Service, Contact Center, Fie...
Suggested answer

No eligible environment to install the app remote asssist 365 - Hololens2 industrial edition

Posted on by 2

Hello,

 

Whilst opening the remote assistant on HoloLens2 , it shows the below error:

 

/thumbnail










No eligible environment to install the app remote asssist 365 - Hololens2 industrial edition
























Re: No eligible environment to install the app remote asssist 365 - Hololens2 industrial edition
























Re: No eligible environment to install the app remote asssist 365 - Hololens2 industrial edition












/ class=/lia-media-image/ src=https://techcommunity.microsoft.com/t5/image/serverpage/image-id/539971iD69559BB081A4060/image-size/medium?v=v2&px=400/ style=/border-color:initial; border-style:initial; border-width:0px; display:block; height:auto; vertical-align:middle/ tabindex=/0/>

 

2. when he tries to resolve the error through Microsoft team (Power platform admin centre)

 

/thumbnail










No eligible environment to install the app remote asssist 365 - Hololens2 industrial edition
























Re: No eligible environment to install the app remote asssist 365 - Hololens2 industrial edition
























Re: No eligible environment to install the app remote asssist 365 - Hololens2 industrial edition












/ class=/lia-media-image/ src=https://techcommunity.microsoft.com/t5/image/serverpage/image-id/539970i20B76FB667E96F78/image-size/medium?v=v2&px=400/ style=/border-color:initial; border-style:initial; border-width:0px; display:block; height:auto; vertical-align:middle/ tabindex=/0/>

Please help to resolve this

  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    No eligible environment to install the app remote asssist 365 - Hololens2 industrial edition
    Hi,
     
     
    Do you have environments that allow installation of the Dynamics 365 App?
    Or have environments that already have Dynamics Sales or Dynamics Field Service installed?
     
     You can try installing Dynamics Remote Assist by creating a new environment that allows installation of Dynamics applications.
     
     
    Best Regards,
    Dengliang Li
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,188 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,030 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans