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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics 365 - Custome...
Customer experience | Sales, Customer Insights,...
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Dynamics 365 - Customer Insights Journeys - Links in SMS messages

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Posted on by SH-30041451-0 2
Links in SMS messages are automatically shortened to reduce character count in customer insights.  Can these shortened links be customized?
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    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Dynamics 365 - Customer Insights Journeys - Links in SMS messages
    Hi,
     
    Unfortunately, this cannot be customized.
     
    But you can create a new idea through the below URL, then ask your colleagues to raise up the votes.
     Ideas (dynamics.com)
    Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.

    Best Regards,
    Dengliang Li
     

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