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Microsoft Dynamics NAV (Archived)

Special Purchase Order No. Missing from Sales Order Line

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We created a sales order (Drop Ship) and we created a Purchase Order by using the Order >>> Drop Shipment >>> Get Sales Order.

When we do that - the Purchase Order Number will populate the Special Purchase Order No. on the Sales Line.

We noticed that for two Sales Orders - it is missing the Special Purchase Order No. on the Sales Line. Is there anything that could cause this field not to be populated or if it got populated to disappear?

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  • Suggested answer
    Suresh Kulla Profile Picture
    50,243 Super User 2025 Season 2 on at

    If it is a drop ship it populates the values in the field called "Purchase Order No." if it is a special order then it populates the values in Special Order Purchase No.

    Is it a drop ship or special order? if it is drop check the field value in "Purchase Order No."

  • Community Member Profile Picture
    on at

    This is a special order.

  • mmv Profile Picture
    11,471 on at

    As a standard process, it correctly updates the "Special Order Purchase No."  and "Special Order Purch. Line No.".  Perhaps, you may try simulating another order with the same details.

  • Suggested answer
    Suresh Kulla Profile Picture
    50,243 Super User 2025 Season 2 on at

    Do you have any customization in that area ?

  • Community Member Profile Picture
    on at

    There is no customization done in this area.

  • Community Member Profile Picture
    on at

    I am unable to simulate another order with the same details.

  • Community Member Profile Picture
    on at

    Since I cannot simulate an order with the same details - would it be a good idea to populate the Special Purchase Order Number on the Sales Line Table ?

  • Suggested answer
    Suresh Kulla Profile Picture
    50,243 Super User 2025 Season 2 on at

    If there are no customization then the standard NAV logic should take care of populating special Purchase Order No., i don't think you need to modify it to populate that value.

  • Community Member Profile Picture
    on at

    The problem is that it did not populate the Special Purchase Order No. on two sales orders. The others before and after these two orders are fine. I am not able to recreate the issue.

    The issue is that users wants to see it and would it be best to update these missing information on the sales line table. This way the users will be able to see it on the sales order.

  • Suggested answer
    Suresh Kulla Profile Picture
    50,243 Super User 2025 Season 2 on at

    Yes you can update the information on the missing lines, but do check if there is any activity occurred on those orders or not.

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