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Hi,
we have CRM 2011 and email router
And we test email and it is success but its not sending any emails
Log Name: MSCRMEmailLog
Source: MSCRMEmailLog
Date: 8/8/2022 10:30:11 AM
Event ID: 61042
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: APOLLO.eatonmetal.local
Description:
#61042 - An error occurred while processing the outgoing e-mail message with subject "Test" for SMTP: http://apollo:5555/EatonMetal for delivery through smtp.office365.com. System.Net.Mail.SmtpException: Failure sending mail. ---> System.IO.IOException: Unable to read data from the transport connection: net_io_connectionclosed.
at System.Net.Mail.SmtpReplyReaderFactory.ProcessRead(Byte[] buffer, Int32 offset, Int32 read, Boolean readLine)
at System.Net.Mail.SmtpReplyReaderFactory.ReadLines(SmtpReplyReader caller, Boolean oneLine)
at System.Net.Mail.SmtpReplyReaderFactory.ReadLine(SmtpReplyReader caller)
at System.Net.Mail.CheckCommand.Send(SmtpConnection conn, String& response)
at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, MailAddress from, Boolean allowUnicode)
at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
--- End of inner exception stack trace ---
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at Microsoft.Crm.Tools.Email.Providers.SmtpPollingSendEmailProvider.ProcessMessageInternal(Entity emailMessage)
at Microsoft.Crm.Tools.Email.Providers.CrmPollingSendEmailProvider.Run()
Event Xml:
<Event xmlns=schemas.microsoft.com/.../event>
<System>
<Provider Name="MSCRMEmailLog" />
<EventID Qualifiers="0">61042</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-08-08T16:30:11.000000000Z" />
<EventRecordID>449</EventRecordID>
<Channel>MSCRMEmailLog</Channel>
<Computer>APOLLO.eatonmetal.local</Computer>
<Security />
</System>
<EventData>
<Data>#61042 - An error occurred while processing the outgoing e-mail message with subject "Test" for SMTP: http://apollo:5555/EatonMetal for delivery through smtp.office365.com. System.Net.Mail.SmtpException: Failure sending mail. ---> System.IO.IOException: Unable to read data from the transport connection: net_io_connectionclosed.
at System.Net.Mail.SmtpReplyReaderFactory.ProcessRead(Byte[] buffer, Int32 offset, Int32 read, Boolean readLine)
at System.Net.Mail.SmtpReplyReaderFactory.ReadLines(SmtpReplyReader caller, Boolean oneLine)
at System.Net.Mail.SmtpReplyReaderFactory.ReadLine(SmtpReplyReader caller)
at System.Net.Mail.CheckCommand.Send(SmtpConnection conn, String& response)
at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, MailAddress from, Boolean allowUnicode)
at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
--- End of inner exception stack trace ---
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at Microsoft.Crm.Tools.Email.Providers.SmtpPollingSendEmailProvider.ProcessMessageInternal(Entity emailMessage)
at Microsoft.Crm.Tools.Email.Providers.CrmPollingSendEmailProvider.Run()</Data>
</EventData>
</Event>
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