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Customer experience | Sales, Customer Insights,...
Suggested Answer

Is there a way to export all marketing form submissions for an event at once instead of per page?

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Posted on by 5

Hi,

I'm running into a very basic problem but haven't been able to locate a solution for it.
We have an event and would like to export all submitted values from the marketing form to an Excel file.

So far no issue as I know how to do this, however the current amount of rows we can see is 10 per page.
Given we are currently at 712 registrations, we would have to export all 72 pages separately.
This doesn't make sense so I assumed there would be a simple solution to get all these records into one page, but I can't find how?
My personal settings have been set to 250 records per page, that didn't work.

Thanks for any help, it must be something simple or is this simply not possible?
I've blanked out the actual values as this is private customer data.


crm_5F00_excel_5F00_submissions_5F00_export.png

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    Hi StijnL,

    Don't select them and directly export them to have a try:

    pastedimage1655276380225v1.png

  • Stijn Lieshout Profile Picture
    5 on at

    Thank you Steve for responding. I've tried the option you described first (apologies, I should have mentioned that) but the Submitted values column will end up empty when I do that. The only way I can get the data out is by exporting page by page.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi StijnL,

    When I click button,  the Submitted values column has value. You can try to click 'Static Worksheet' to have a try.

    There is no another way to export data in the Dynamics. You need to use other tools to do this, such as Power Automate, Azure Data Factory etc.

  • Stijn Lieshout Profile Picture
    5 on at

    Hi Steve,

    We tried all the different exporting options but the submitted values column remains empty unless we export page by page.
    If it works for you we may have done something wrong in the form and/or its fields itself.
    At least I know that it is supposed to work and that our situation is an anomaly.

    Thanks for responding!

  • Petr Jantac Profile Picture
    Moderator on at

    Hello,

    Could you please check the form Summary tab if "Store form submission" is enabled (set to yes)? This might be the reason why the export is empty.

    pastedimage1655379569227v1.png

    Thank you.

    Petr

  • Stijn Lieshout Profile Picture
    5 on at

    Hi Petr,

    Thanks for taking time to respond.

    Yes, we have set the submission storage field to "Yes" from the moment where the form was created/saved.

  • Suggested answer
    Petr Jantac Profile Picture
    Moderator on at

    Hi,

    If the problem persists, please raise a support ticket so our engineers can check your environment and try to find the root cause.

    docs.microsoft.com/.../get-help-support

    Thank you.

    Petr

  • Helene B. Profile Picture
    86 on at

    Hi, i m encountering the same issue. have you found a solution to it?? also quite unwilling to do export page by page...

  • Stijn Lieshout Profile Picture
    5 on at

    Hi, no, not yet!

  • Stijn Lieshout Profile Picture
    5 on at

    Hi Helene,

    Microsoft is aware of this bug, they have responded to our ticket and the prevision is for the fix to be deployed on December's release (first week of December).

    Hope this helps.

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