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Issue in Financial Reports

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Posted on by Rashid.Ali

Hi everyone,

I am facing an issue while trying to view financial reports in Dynamics 365 Finance & Operations. The system shows the following error:

"This report can't be displayed.

Make sure that you are set up as a user. Make sure you can sign in.

Otherwise, work with your administrator to get set up as a user."

I already have the system admin, and this issue was not occurring before it started recently.

Has anyone experienced this issue or knows a possible fix?

Thanks in advance.

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Dynamics 365 Finance

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Bharath jain 1,528 Super User 2026 Season 1 on at

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Hi,

Since you’ve already verified the access, please try refreshing and check again—it may be a sync issue. If the error persists, please verify that the Financial Reporter service is active in your tenant.

Regards,

Bharath Jain.

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Rashid.Ali 27 on at

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Thnaks for the reply @Bharath jain. This issue appears to be specific to my user, as other users are not experiencing it. I have also cleared the usage data multiple times and verified, but the issue still persists.

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Syed Haris Shah 1,593 Super User 2026 Season 1 on at

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Hi @Rashid.Ali,

Could you please confirm which environment this issue is occurring in PROD/UAT?
Also, has anything changed recently, such as:

Environment refresh

Email/UPN change

User deletion and recreation

Regards,

Syed Haris Shah

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Rashid.Ali 27 on at

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Hi @Syed Haris Shah,

Thanks for the reply. I'm facing this issue on PROD. No any changes made as you mentioned.

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