web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

Updates to CRM - features missing in Sales

(0) ShareShare
ReportReport
Posted on by 5

I have noticed that the tiles featured on the customer profile have changed.

I no longer have access to the opportunities tile on the customer landing page.

It has been replaced with the Competitors tile. Is this something to do with upgrades being completed in the background?

Now to start a new opportunity, I need to go into the landing page of my contact where I can access the opportunity tile.

It then however links the opportunity to the contact and not the account..

Can someone advise how I can show the opportunity tile on the landing page of the account again?

Many thanks

I have the same question (0)
  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on at
    RE: Updates to CRM - features missing in Sales

    Hi DaleN,

    Could you provide a screenshot to illustrate the "landing page"?

    If this is what you are referring to, you can try modifying the corresponding card:

    pastedimage1681465618117v1.png

    The opportunity is not directly connected to the account but through a contact, you can create new mappings for them to make connections.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 141

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 132

#3
DAnny3211 Profile Picture

DAnny3211 130

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans